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Track Your Package
You can find tracking information in your order details. If an order includes multiple items， each may have separate delivery dates and tracking information.
How to track your package
● 1. Go to Your Orders.
● 2. Find the order you want to track.
● 3. Select Track Package next to your order.
● 4. View all updates to track delivery progress.
If there are many items in your order， each may have separate delivery dates and tracking information.
Find solutions to common delivery problems
●Your order hasn't shipped yet
Check the estimated delivery date by selecting Track Package in Your Orders. If you're expecting the package today and don't see a status update， that's normal. Depending on the carrier， items may ship the same day they're delivered. If you're not expecting the package today， please wait for the tracking information to be updated.
●Tracking information does not update
The carrier may have more detailed information about your package. To track your package on the carrier website or contact them，go to Carrier Contact Information. If tracking information is not available，go to Missing Tracking Information.
●Your order is delayed
If the expected delivery date has passed，keep in mind that weather，traffic，and more can cause delivery delays. Most late packages will arrive within 24 to 48 hours of the expected delivery date. If the order has already been shipped，you can't cancel it. Check our recommended actions for Late Deliveries.
●Tracking shows order was delivered but you haven't received it
Follow our recommended steps to Find a Package That Shows as Delivered.
1.Where can you find the tracking information of your package?
A. Your Orders. B. Late Deliveries.
C. Missing Tracking Information. D. Find a Package That Shows as Delivered.
2.What should you do if your package doesn't arrive as expected?
A. Cancel the order. B. Wait for a day or two.
C. Check the weather forecast. D. Figure out the cause of delay.
3.In which section of a shopping website will you find this text?
A. Get to Know Us. B. Payment Products.
C. Let Us Help You. D. Make Money with Us.
