A
As the weather costs you a loss on trains and flights, we look at your rights.
•Cancelled trains
On a single ticket, a passenger will usually receive 25% of the fare if the train is delayed by 15 minutes. If the delay reaches 30 minutes, the compensation(补偿,补偿金) rises to 50%, and if it’s over an hour you should be able to reclaim the whole cost. Clear arrangements vary according to train operator(运营商).
If you were due to travel, to say Aberdeen from London, your train is cancelled and you decide not to travel, you can get a full compensation. If you had a noncancelable ticket with one operator, and failed to make that train because the connecting train was delayed, you can take the next available train.
•Flights
If your flight is cancelled because of the snow you have the right to a full compensation of the ticket, or to be rerouted home on a later flight.
But you will have no right to get a delay or cancellation compensation under EU rules, because the snow is an extraordinary circumstance beyond the airline’s control. If you don’t take the compensation and choose to be rerouted, and it means you are stuck at the airport overnight. It’s the airline’s duty to pay for a reasonably priced hotel room and meals.
The airline has to reroute you at the earliest opportunity, or at the passenger’s free time, you are supposed to take the availability of seats.
If you choose to be rerouted or if your departure is delayed by more than two hours, airlines also have to provide assistance such as food. The airlines keep this quiet and getting the money out of the lowcost operators can be a hard job. Keep evidence of cancellations, all receipts, and use your mobile to video any offer to pay by airline staff.
【解题导语】 本文是一篇说明文。文章主要讲述了如果因为天气原因造成火车或航班的延误或取消,你可以获得各种补偿金。
21.What does the compensation you can get rely on when your trains are delayed by bad weather?
A.The price of the ticket.
B.The length of delay time and the operator.
C.The length of delay time.
D.The class of the service and the price of the ticket.
C 解析:推理判断题。根据文章中的“On a single ticket, a passenger will usually receive 25% of the fare if the train is delayed by 15 minutes. If the delay reaches 30 minutes, the compensation(补偿,补偿金) rises to 50%, and if it’s over an hour you should be able to reclaim the whole cost.”可知,乘客通常根据火车延误的时间的长短来获得不同的补偿金。故选C。
22.How many choices do you have if you are to travel Aberdeen from London, and your train is cancelled?
A.One. B.Two.
C.Three. D.Four.
B 解析:推理判断题。根据文章中的“If you were due to travel, to say Aberdeen from London, your train is cancelled and you decide not to travel, you can get a full compensation. If you had a noncancelable ticket with one operator, and failed to make that train because the connecting train was delayed, you can take the next available train.”可知,如果从伦敦到阿伯丁的火车取消了,可以有两种选择not to travel(取消旅行)或take the next available train(乘坐下一班火车)。故选B。
23.What is the compensation if you choose to be rerouted and if you are stuck at the airport overnight in the EU countries?
A.The availability of seats.
B.Any seat you’d like to choose.
C.Hotel rooms and meals of any price.
D.Acceptably priced hotel room and meals.
D 解析:细节理解题。根据文章倒数第三段中的“If you don’t take the compensation and choose to be rerouted, and it means you are stuck at the airport overnight. It’s the airline’s duty to pay for a reasonably priced hotel room and meals.”可知,在欧盟区,若乘客选择改变行程而导致滞留,航空公司有义务为乘客支付可接受价格的食宿。故选D。